Terms of Service

1. Acceptance of Terms

By accessing or using HermannAI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

HermannAI provides an AI-powered voice assistant that integrates with your CRM system to help automate data entry, provide insights, and streamline your sales workflow.

3. Account Registration

To use the Service, you must:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Upload or transmit viruses or malicious code
• Impersonate another person or entity
• Use the Service to spam or send unsolicited communications

5. Intellectual Property

The Service and its original content, features, and functionality are owned by HermannAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Your Data

You retain all rights to your data. By using the Service, you grant us a limited license to access, process, and store your data solely for the purpose of providing the Service to you. We will never use your CRM data to train our AI models or share it with third parties without your explicit consent.

7. Payments and Billing

If you subscribe to a paid plan:

• You agree to pay all fees associated with your subscription
• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change our pricing with 30 days notice

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

9. Limitation of Liability

To the maximum extent permitted by law, HermannAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have questions about these Terms, please contact us at: